Terms of Service
Last updated: August 6, 2026
By using the InMotion Service Centre website and purchasing our products, you agree to these Terms of Service.
1. About Us
InMotion Service Centre is the official InMotion warranty and service partner for North America. We sell certified refurbished InMotion electric unicycles, scooters, and genuine replacement parts.
2. Products
All certified refurbished devices are graded A, B, or C based on cosmetic condition. All grades pass the same functional testing. Grade descriptions are accurate to the best of our ability; minor variations are inherent in pre-owned products. Grade C devices are pickup-only at our Westminster, CA warehouse and are not shipped.
3. Pricing & Payment
Prices are displayed in the currency of your shipping destination — United States Dollars (USD) for orders shipped within the United States, and Canadian Dollars (CAD) for orders shipped to Canada. The currency you will be charged is shown at checkout before you confirm your order. We accept major credit cards and accelerated checkout methods offered through Shopify Payments. Payment is charged at the time of order placement. We reserve the right to change prices at any time.
4. Shipping
We ship to the continental United States and all Canadian provinces. Free shipping applies only to devices priced at $300 or more within the continental US. Parts orders, devices under $300, and all Canadian orders ship at carrier-calculated rates shown at checkout. Canadian customers are responsible for customs duties, taxes, and import fees, which are collected by the carrier upon delivery. Estimated delivery times are not guaranteed. Risk of loss transfers to you upon delivery to the carrier. We are not responsible for delays caused by weather, carrier issues, customs clearance, or other circumstances outside our control. See our Shipping Policy for full details.
5. Warranty
All certified devices and parts include a 30-day parts warranty covering functional defects. Coverage is limited to replacement parts — labour and shipping are not included. See our Warranty Policy for full details.
6. Returns
Every order carries a 7-Day Arrival Guarantee: if your device is faulty, damaged in transit, is not the item you ordered, or does not match the cosmetic grade it was listed under, tell us within 7 days of delivery and we will make it right at no cost to you. Unused devices may also be returned within 7 days of delivery, subject to a 10% restocking fee, the payment processing fee, and the customer paying return shipping. Grade C devices are final sale upon pickup. See our Return & Refund Policy for full details.
7. Orders Shipped Outside the Continental United States
All orders shipped outside the continental United States, including all orders to Canada, are final sale. We do not accept physical returns from outside the continental United States — cross-border return freight, customs, and brokerage routinely cost more than the device itself.
This does not leave you without recourse. If a device shipped outside the continental US arrives faulty, damaged, or is not what you ordered, report it within your 7-Day Arrival Guarantee and we will resolve it without a return — replacement parts shipped free, a partial refund, or a replacement device, as appropriate to the fault. Your 30-Day Parts Warranty applies as normal.
8. Limitation of Liability
To the fullest extent permitted by law, InMotion Service Centre shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the purchase price of the product in question.
9. Safety
You are responsible for riding safely, wearing appropriate protective gear, and complying with all local laws regarding PEV use. We are not responsible for injuries or property damage arising from use of our products.
10. Governing Law
These terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. Any dispute shall be resolved in the state or federal courts located in Orange County, California.